Refund policy

  1. Return or Exchange Policy:

    • Duration: 14 days from the day of receiving the product.
    • Contact: Initiate return/exchange via email (info@idk.co.in) or WhatsApp (9620798202).
    • Condition: Product should be unused, in original packaging, with all tags attached.

 

  1. Clearance Sale Items - Not Eligible for Return or Exchange:

    • Items: Marked as "Clearance Sale" and priced at Flat ₹399 and ₹499.
    • Reasoning: Due to significant discount, no returns or exchanges accepted to maintain affordability.

 

  1. Shipping Charges: Non-refundable.

  2. Refund/Exchange Processing:

    • Timeline: Refund/exchange processed within 5-7 business days.
    • Refund Method: Credited back to the original payment method used for the purchase.

 

  1. Refusal of Refund/Exchange:

    • If the product is not in its original condition.
    • If returned after the 14-day return/exchange period.

 

  1. Contact Information:

    • Email: info@idk.co.in
    • WhatsApp: 9620798202

We appreciate your cooperation and are always here to assist you!